Contact Us
Have questions about YouFlu? Need support with your campaigns? Want to explore partnerships? We'd love to hear from you.
Get in Touch
Whether you're a brand looking to connect with creators or an influencer ready to grow your partnerships, we're here to support your journey.
Email Us
Send us an email for general inquiries, support, or partnership opportunities.
Visit Our Office
Located in the heart of London, we're always happy to meet in person.
YouFlu HQ
34b York Way
London, UK
N1 9AB
Business Hours
We're available during UK business hours and respond to emails within 24 hours.
How Can We Help You?
Here are some common reasons people reach out to us. Don't see your question? Just send us an email anyway!
For Brands & Marketers
- • Getting started with influencer marketing
- • Finding the right creators for your campaigns
- • Platform features and functionality
- • Campaign strategy and best practices
- • Account setup and verification
For Creators & Influencers
- • Profile optimization and verification
- • Connecting with relevant brands
- • Pricing and negotiation guidance
- • Platform tools and features
- • Growing your influence and reach
General Support
- • Technical issues and bug reports
- • Account and billing questions
- • Partnership and collaboration inquiries
- • Media and press requests
- • Feedback and feature suggestions
Quick Answers
Before reaching out, check if your question is answered below
How quickly do you respond to emails?
We aim to respond to all emails within 24 hours during business days. For urgent matters, please mention "URGENT" in your subject line.
Do you offer phone support?
Currently, we provide support primarily through email. This allows us to give you detailed, thoughtful responses and maintain a record of our conversation for future reference.
Can I schedule a meeting or demo?
Yes! For enterprise clients or complex partnership discussions, we're happy to schedule a call or in-person meeting. Just mention this in your email and we'll coordinate a time that works for both of us.
What information should I include in my email?
Please include your name, company (if applicable), and a clear description of your question or request. The more context you provide, the better we can help you!
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